Privacy and booking information

Business-owner review required before production launch: confirm your exact retention period, actual hosting and processor arrangements, and applicable legal obligations. No retention period is invented below.

Information visitors provide

When you request a visit, we ask for your name, phone number, service address, service type, preferred visit date/time, optional brand, optional issue details and optionally an email address. If you provide an email, it is included with booking details rather than stored as a separate email field in the current booking integration.

How information is used

We use enquiry details to evaluate your service request, arrange a follow-up and maintain a service record. Your enquiry is not a guaranteed appointment. This website does not take online payments or send Resend marketing emails.

Platforms and notifications

Booking data is sent to the configured Supabase booking Edge Function. The business uses Telegram notifications for authorised booking alerts. Cloudflare Turnstile provides automated booking abuse protection, and Cloudflare Pages serves the website. Details of provider processing depend on the owner's deployed account settings.

Smart assistant

If the owner enables the live chatbot with a Cloudflare Workers AI binding, your question and up to six recent conversation messages are submitted to Cloudflare Workers AI for generation of a response. This site does not deliberately store the conversation in its own database or browser storage, but provider processing and any platform logs are governed by the owner’s Cloudflare account settings and applicable policies. If the AI service is not configured or becomes unavailable, the chatbot clearly shows that it is unavailable and offers WhatsApp handover rather than inventing a generated answer. AI may be inaccurate. Do not share CCTV passwords, OTPs, private footage, access tokens, payment information or identity documents.

Reviews and photographs

If you submit a review, we collect your chosen display name, service category, 1–5 star rating, and written comment. Submissions are stored privately in Supabase pending moderation; once approved, the name, rating, service and text are shown publicly on EyeCam. Do not include contact numbers, addresses or confidential details in the review text. We do not publish customer photographs without permission. Illustrative images are not proof of client work.

Retention, access and requests

Contact the business if you want to request access, correction or deletion of submitted personal data, subject to applicable recordkeeping obligations. The business owner must set and document the actual retention period and any backup/deletion procedures.

Contact

EyeCam Security · Pune, Maharashtra, India
Email: DristiCCTV18@gmail.com
Harshal More: +91 87669 81081
Kalpesh Hake: +91 99759 95492

Last draft revision: 15 November 2026. This page is informational and should be legally reviewed before launch.