Answers before you book.
Practical guidance for CCTV installation, storage, repair and mobile viewing.
Answers before
you book.
Explore common CCTV questions, or ask our smart assistant for a quick first answer.
Do you install CCTV at homes, shops and offices in Pune?
EyeCam Security accepts enquiries from residential and commercial properties in Pune. Tell us your area and requirements so that we can confirm coverage and availability.
What does CCTV installation usually cost?
Pricing depends on camera count and type, cable distance, recording capacity, mounting requirements and configuration. We discuss a requirement-based quotation rather than displaying an unverified price.
Do you repair existing CCTV camera systems?
Yes. You can enquire about offline cameras, missing video, power faults, storage problems, DVR/NVR faults and mobile-viewing issues. Diagnosis is required before recommending a repair.
Which CCTV brands do you support?
We can discuss CP PLUS, Hikvision, Dahua and other systems. The exact model, compatibility and availability need to be confirmed before work.
Can I view the CCTV cameras on my phone?
Mobile viewing may be possible with a compatible recorder or IP system, a stable connection and secure account configuration. Avoid sharing passwords in a website form or ordinary message.
What is the difference between DVR and NVR?
A DVR is commonly used with compatible analogue/HD camera systems; an NVR records video from compatible IP cameras. The best choice depends on your current equipment, coverage and network.
How many days of CCTV recordings can be stored?
Storage duration depends on disk size, resolution, bitrate, camera count, compression and recording mode. We can estimate it after reviewing your actual setup.
Do you help with no night vision or offline cameras?
Yes, these are common troubleshooting enquiries. First verify that the device has power and avoid unsafe electrical work. A technician may need to inspect hardware, connections or network settings.
Do you offer CCTV maintenance or AMC?
Maintenance enquiries are welcome. Any inspection scope, schedule or annual maintenance arrangement is discussed individually before commitment.
Is a site visit automatically confirmed after submitting?
No. Successful submission provides a request reference. The team contacts you to confirm the visit date, availability, scope and any charges.
Is online payment required for booking?
No. This site only takes a service enquiry; payments are not collected through the booking form.
What should I avoid sending in the booking form or chatbot?
Never share CCTV passwords, OTPs, login credentials, private camera footage or identity documents. Only share the details needed to describe your service enquiry.